FULL SERVICE PLUMBING
Maintenance, New plumbing projects, Remodels, Kitchen, Bathroom, Basement, Outdoor, Indoor - Where ever you have plumbing!
SEWER & DRAIN CLEANING
Sewer, Drain, Maintenance, Clogs, Line breaks - If there is a bigger issue, we will find it!
SEPTIC & GREASE
PUMPING
Tank Pumping, Root removal, Troubleshooting, Grease trap cleaning.
EXCAVATION
SERVICES
Septic Tank Installation, underground plumbing projects.
Buying a Home or suspect problems in your plumbing system?
Have us come video-inspect your lines!
Whether you are about to buy a home and want to know how the plumbing system is doing or you have unexplained clogs or leaks – Our video pipe inspection will reveal it.
NO JOB IS TOO BIG OR TOO SMALL
Serving Northern Michigan since 1958!
At Roto-Rooter we are you sewer solutions specialists. No job is too big or too small, whether you’re facing minor annoyances or major repairs, we are here for you.
Sewer and drain problems can be frustrating. The experts at Roto-Rooter understand this better than anyone. That’s why we’re one of Northern Michigan’s largest providers of sewer and drain cleaning services.
Homeowners and businesses rely on Roto-Rooter’s professional staff to quickly and efficiently take care of problems, 24 hours a day, 7 days a week, 365 days a year!
LICENSED & INSURED
Professional Service
EMERGENCY SERVICE
We're Always Ready
RELIABLE & SKILLED
Top-notch Technicians
Our Plumbers & Drain Techs Are the BEST in the area...
But Don't Just Hear It From Us!
See what others are saying about Roto-Rooter of Northern Michigan. Read some of our latest reviews below, then call to see for yourself why everyone says we are the best in town!
Justin Courtad
14:36 20 Oct 21
They were very professional and did an amazing job. Tim was very thorough and did an excellent job fully explaining the issue we had and how he would remedy it. We had another company come out seven times in the last month and they were not able to fix our clogged sewer line, but Tim and his coworker (sorry didn’t get his name) at Roto-Rooter fixed it in under two hours. To top off great service we received, the cost was lower than the competition. Thank you so much! Recommend using them 100%.
mary goodman
04:29 08 Oct 21
Very happy with the quality and level of service. Both Tom and Crystal were gracious and helpful. I feel like I was treated as someone they already knew.They were timely with work and communicating when I could expect them.
Valerie Duensing
17:14 29 Sep 21
The Roto Technician was knowledgeable, professional and on time. The company notifies me of annual maintenance and texts when the technician is in the way to my property. Super convenient! A pleasure to work with.
Amanda Sonnega
23:10 25 Aug 21
I have a 120 year old farmhouse that had 100 year old plumbing. The office staff are top notch, professional and friendly EVERY time you call. Wes came out to Northport to give me an estimate to replace all of the old galvanized steel pipes and cast iron drain pipes-a huge job!. They were able to fit me in in a timely fashion. Wes and Greg came out and did an absolutely amazing job. I just can't say enough good things about the whole experience. They got a very difficult job done in exactly... the time and price that they estimated. Just like the office staff, professional and friendly. They really know what they're doing and keep you in the loop as they go. I can see why the Google reviews are so positive for Roto Rooter of Traverse City. Another 5 stars for them!read more
Sara Hughes
17:22 06 Aug 21
We originally called for a leaking pipe. To be honest, I had to have them come back the next day because it was still leaking. That said, we ended up wanting to have several pipes replaced and asked for a quote. It was a lot but it was a big job (pipes run through the crawl space). They did a fantastic job and the final cost was a third less than what was quoted. On time, very courteous and friendly from speaking with Brandy originally to Greg, our technician, and his partner. Great group of... people. Thank you all!read more
Brandi Trussell
14:20 29 Jul 21
Matt was phenomenal. My dog even liked him and he doesn’t like ANY male. So if he can pass the dog test he’s A-Okay in my book. He was professional, informative, on time and did a great job!
C K
18:55 28 Jul 21
I am very satisfied with services. We had them connect a second bathroom in our house & we bought the house not knowing anything about what needed to be done with it. The previous owners hadn’t connected anything and after a few Rotor-Rooter visits with different cameras & gear & people, they finally got it figured out & made a game plan. From there it was good, any problems that came up they had all the gear with them to fix it & keep moving forward. I’m so used to having services where I’m... told they don’t have the part or it’ll cost extra or they’ll have to come back a different time that it was refreshing that they just do everything! These guys all know their stuff! They had a great team working, but the only names I know are Greg & Wes & both of those guys were super friendly & so helpful. This was the FOURTH plumbing service we had out to try to diagnose the problem. Every one before Roto-Rooter completely gave up after one visit, with most telling us “this is a young man’s job” or “I didn’t wear the right clothes to crawl around & get dirty” never to be heard from again. Seriously.As a 9 month pregnant mom, I appreciate all their hard work to get this done before baby comes!read more
Ryan Murphy
14:39 14 Jul 21
Tom Did an excellent job when he came to pump out our tank. As new home owners (4years in) we knew we were ready for a pump out but had no idea how to check the tank or where it was located. He took the time to fill me in on everything. Where the tank was located, how to check the level, and even how to maintain a healthy tank. No sales just pure good information. 10/10 would use again and recommend.
Crystal Gayle Summers
17:57 10 Jun 21
My bathroom flooded after doing a load of laundry in my washer and the drains somehow were all clogged. So I called and made an appt. They said a technician would be here the following day between 1pm & 4pm (they offered an after hours service but I decided to just wait) and about 10 minutes before 1pm I received a call that they were on their way. I also received a text with a link that showed an exact ETA which was cool. The technician was very friendly and professional. He told me what work... he did and didn't leave any kind of mess behind! I'm very happy with my experience and will gladly call them in the future if needed! Thanks!read more
Bill Whitmore
00:04 10 Jun 21
I had the main water line from my house break, limiting my water use and generally a bad time. Called another company in town first, and got blown off. I should have called Roto Rooter first. Matt was the first person I talked to and he was cool, easy to work with, and very informative. Steffan came out first to do the repair, and got started immediately. Matt and his team were careful about gas lines, power lines and dug the pipes out & replaced them pretty quick. All members of the team... involved today showed me things that were being replaced, and gave me an overall great idea as to what I had going on prior. I'll definitely call them first from now on. Beers well earned. 10/5 stars.read more
nick comai
18:40 31 May 21
I don't think I've ever left a google review, but felt compelled to do so in this case. The basement of our new house flooded late Thursday night with 1" of standing water after doing laundry and the sump pump ran continuously after. We contacted another local company Friday morning who indicated that we were "first on the after hours list, could be any time before or after 5, we'll call you," sadly, we were ghosted after canceling all plans/waiting by the phone all day, it got late, and the... issue was stable enough for the night. After reading the Roto reviews, we gave them a shot. My call was answered promptly, within 40 minutes Alex was at my house (on an on call holiday), and in probably less than an hour a new/the right sump pump was installed (previous owners installed a pump not made to grind solids/waste so it was constantly clogging), alongside all sorts of helpful tips and education. Alex was paced, personable, professional, and definitely knows his stuff. We'll absolutely be return customers for future plumbing needs and upcoming septic tank work. If you can, ask for Alex!read more
Kathleen Kurtzweil
17:05 29 May 21
I highly recommend this company. AL was punctual, kind ,and professional. He went above and beyond to fix the issue. I had to leave for work and felt comfortable leaving him there to finish the job. He finished, cleaned up... and left me a note😊💥Thank You AL!!!
Christy Burich
14:07 16 Mar 21
I highly recommend this company and their services. Always professional and super responsive. Alex Zak has been my technician each time and he feels like a friend now! He goes out of his way to explain the work and offer solutions. He takes his time and I never feel he’s rushing to get to the next job. I trust him and his expertise. I always appreciate his suggestions.
Paul Hresko
19:07 02 Feb 21
Approximately 2 years ago I had 3 high end toilets installed at my Inn. Matt was AMAZNG to work with! So much so, I made certain to retain his cell number. Last week a guest contacted me regarding an issue with one of these toilets. I contacted Matt via his cell phone. Though Matt had moved to another position within the company, he oversaw my issue through to completion! In these days when most companies seem to focus only upon making the sale, it was beyond refreshing to experience an... employee do the reverse - that being, going above and beyond to make this experience as good as possible for me - the customer! Matt - you're the best and the company is lucky to have such a dedicated, responsible, customer focused employee such as yourself!! Thanks again!!read more
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Experience?
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What to Expect When You Call Us
From the time you call in to the last handshake after your service is complete, you will get highly personalized service. We take the time to listen to your questions and concerns, we take the time to explain to you any unknowns about the situation and we take the time to explain to you exactly what we will be doing to resolve your plumbing problem. We will not change your plumbing system without your approval. You will always have the option to repair or replace. We will not try to upsell you things or parts that you do not need.
Hassle-Free Experience
Your experience matters to us. We try our best to provide you with a pleasant, hassle-free experience that will leave you with the peace of mind you deserve.
Unrivaled Customer Service
Our team will not only get the job done right, they also care about providing the best customer service possible to every customer.
Honest & Competitive Pricing
We strive to provide fast and reliable service at a fair, honest and reasonable price. Unsure about a project? We offer FREE on-site estimates.
24/7 Emergency Service
You can count on Roto-Rooter of Northern Michigan anytime, even holidays!