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We serve Traverse City, Michigan and the surrounding counties.Serving Northern Michigan since 1958!
Sewer and drain problems can be frustrating. The expert plumbers and drain cleaners at Roto-Rooter understand this better than anyone. That’s why we’re one of Northern Michigan’s largest providers of sewer, drain cleaning and plumbing services. Whether you are trying to unclog a drain or plunging a toilet that wont seem to clear, give us a call for drain service. We unclog drains all day, every day. Some people call us the best drain cleaner they have ever used. Theres a reason for this - We are extremely efficient and effective at what we do. We also stand behind our work.
At Roto-Rooter, we are your sewer & drain solutions specialists. No job is too big or too small, whether you’re facing minor annoyances or major repairs, we are here for you. We are your local plumbers, drain cleaners and septic servicers.
Homeowners and businesses rely on Roto-Rooter’s professional staff to quickly and efficiently take care of problems, 24 hours a day, 7 days a week, 365 days a year!
LICENSED & INSURED
Professional Service
EMERGENCY SERVICE
We're Always Ready
RELIABLE & SKILLED
Top-notch Technicians
Our highly skilled Plumbers & Drain Cleaning Techs Are the BEST in the area...
But Don't Just Hear It From Us!
See what others are saying about Roto-Rooter of Northern Michigan. Read some of our latest reviews below, then call to see for yourself why everyone says we are the best in town!
Rosalie Buist
04:19 24 Nov 22
After several months of various issues, 2 other professionals (septic- who pumped our tank and a local plumber who removed a large grease clog and repaired a portion of pipe that had a leak), we were still dealing with non-functioning drain lines, to the point that our toilets could no longer flush and we could no longer do laundry or take showers because the drains wouldn't let water down and would back up quickly. Josh Moore did an outstanding job clearing our main line, and went through a... series of tests to ensure our plumbing was no longer clogged before leaving, and let me know that he would be happy to come back out if for some reason the problem somehow turned out to not be fully resolved. It was such a relief to flush the toilets, run a couple loads of laundry, and take a shower today! Thanks, Josh! I will definitely keep Roto Rooter in mind for any future issues that I or any loved ones in the area may run into!read more
Lake Fisherman
20:04 18 Nov 22
These guys are AMAZING!! Set us a 4 hour window, 1-4pm, for the scheduled service and showed up at 1pm. Our Technician Greg was warm and knowledgeable. He replaced an old valve and cleared the sewer lines and when done you wouldn’t have known he was ever there. Left everything clean and in working condition. Dont hesitate to use these guys.. you won’t be sorry.
Ben Blissett
13:43 12 Oct 22
Had a backed up sink in the master bathroom for a couple days. Reached out to another local company but they didn't come through. Called these folks and got a very friendly receptionist. She got me in less than 36 hours later. Texts came in with reminders. Technician was professional and helpful. He fixed the issue within 30 minutes and gave me a rundown on how to prevent it in the future. Excellent company. Glad to know there are some of those still around!
Emilie Hensley
12:12 29 Sep 22
Matt was awesome. My husband and I called a couple places trying to find someone to fix our sump pump after it died, and roto rooter saved the day! Matt came out to our house, got the sump pump replaced quickly and efficiently. He was very professional and knowledgeable and has two very happy customers. Thanks so much!
David Heimburger
12:27 06 Sep 22
Good experience with Roto-Rooter over the holiday weekend. The technician showed up promptly then quickly identified and fixed the issue. Would definitely use this service again.
Jack Craggs
21:09 23 Aug 22
Alex was timely and professional. He also provided us with a wealth of knowledge about our current situation and answered all of our questions. 10/10 fantastic overall experience.
Bonnie Julin
03:18 21 Aug 22
Matt was on time, professional, efficient and followed special instructions. I highly recommend RR of Northern Michigan. My house was built in 1886 and can present challenges. Matt handled my slow drains without issue. Extremely pleased.
Jon Zickert
21:43 08 Aug 22
It was super easy to book online. They came out the same day. Troy Seaburg, the technician did a great job explaining what exactly was going on and came up with some great solutions. We would definitely use rotor rooter again. Just hope we do not have the opportunity to. 😃 we highly recommend this company.
Bridgett Beckwith
13:59 26 Jul 22
We've used Roto-Rooter multiple times for different things and are always happy with the prompt and professional service we receive from the initial phone inquiry, to the estimate (if needed), to the service or installation. We also appreciate the text system that lets us know when they are on their way and track them so we know exactly when they'll arrive. Thank you for making it so easy, Roto-Rooter!
Tina Burdinie
14:40 21 Jul 22
Josh was very professional and courteous. He had my plumbing issue diagnosed and resolved very quickly. I would definitely recommend and use Roto-Rooter for any and all plumbing issues!
Robert Barnes
00:17 19 Jul 22
Troy did a great job. He was very courteous and clearly explained what he did while here. Would definitely use Roto router again!
Marie Dieudonne
16:03 06 Jul 22
The technician did a great job! He was professional, efficient, timely. He made sure the drains were in good working order and cleaned up after his work. Very pleased.
Emily Davey
14:43 06 Jul 22
Bacar was professional and informative and had excellent customer service. He cleaned up after the service and always had a smile. Loved how responsive they were and I was able to schedule online. Super quick and efficient.
Pat Burke
19:34 24 Jun 22
Toilet would not flush. Josh came in extra muscle, whoosh! All better! Josh is great, very professional and friendly. I will use Roto router again if needed!Pat B
Ed Smith
19:17 24 Jun 22
Friendly, rapid response to our urgent request on a Friday. A plumbing job in our crawlspace will be our next urgent need next week. Will provide more feedback after that.Ed Traverse City
Patrick Mosley
15:57 15 Jun 22
The service was very good. The Technician was very knowledgeable and explained what he found and what he was going to do.He even saved me some cost from the original quote!
Janelle Clouse
01:25 09 Jun 22
Had to call Roto after hours due to a backed up pipe. Josh was super friendly and professional. He evaluated the situation and was in and out in about an hour. When he was done he explained what he found, answered my questions, and recommended some maintenance to avoid the issue in the future. I so appreciate his assistance and expertise.
Andrew Ballou
22:22 08 Jun 22
Josh our tech was able to clear a clog in one of our branch drain lines very quickly. The overall charge was very reasonable and much cheaper than a local plumbing company who couldn’t clear the clog and billed 3 times what I paid Roto for the service (just to look at the pipes and let me know they were clogged). Josh was professional and on-time.
Ruth Stanton
19:14 06 Jun 22
I had an absolute solid clog in my bathtub drain and Alex came and worked at it and tried two different machines until he got it running clearly. The water has never drained this well from that bathtub before. I am very satisfied with his work and the cost.
Julie Jones Fisk
20:58 02 Jun 22
For weeks we have been smelling septic sewer gas emitting from a bedroom and to other parts of the house. The smell got worse and worse to the point we couldn’t use that part of the home. We hired a septic company, a plumber - multiple visits from both and the smell remained. At first visit Tom and Josh at Roto Rooter quickly diagnosed the problem discovering a detached pipe along with two wasp nests in our vent. Tom fixed the problem, removed the wasp nests and secured the pipes. They were... attentive and fixed all these issues with a smile, which should be the model for contractors in the area. He also unclogged two drains in another bathroom and tolerated our over friendly Golden Retriever. We couldn’t recommend Tom and Josh enough, they are truly top notch!read more
Will C
15:22 27 May 22
Alex was great to work with, a real expert! And thank you for the next day service! It was an easy process throughout!
Angela Lashaway
14:02 24 May 22
Nice and easy. Didn’t mind me hovering and answered all my questions. Signed up for annual drain maintenance. Thx!
Anne Tyson
16:43 04 May 22
I have used this company for 32 years. Always prompt, polite and always fix my old clogged pipes. I highly recommend them!
nancy vander stel
15:29 04 May 22
Excellent service and value. Our technician Zak was extremely helpful and professional. Walked us through every step and helped us understand everything. Looking forward to getting an estimate on what we need replaced and working with this company more. Would definitely recommend.
Terrance Motley
16:43 06 Apr 22
Josh was awesome!! Have used this team before and they always do a great professional job. I highly recommend and will only use them in the future.
Cindy Stevens
19:03 31 Mar 22
Prompt arrival, professional and knowledgeable service. Wrong item had been ordered but Chris went out of his way to find a comparable replacement. Very happy with the completed project!
Krista Alef
22:08 25 Feb 22
From scheduling to completion, we had nothing but A+ service. So friendly, helpful, punctual and got the job done. They even went out of their to fix another little problem while working on the water heater. Thank you so much!
Jade Ladicks
23:17 18 Feb 22
Technician Alex was AMAZING!! They were prompt, professional, knowledgeable, understanding, and patient with all my questions. Outstanding service in a very timely manner. I will recommend everytime I get a chance! Thank you so much Alex!! You saved the day!!
Susan Onan
21:50 19 Jan 22
We are having serious ongoing issues with the sewer line. We had a team on site today to dig out the line outside and install an access port. Josh was able to assist with locating the sewer pipe and provided multiple services in very cold windy conditions without complaint. Maintenance staff were very appreciative of his work and his work ethic.
Sherri Poulisse
20:00 08 Jan 22
Called Roto-Rooter, regarding a clogged septic system. They scheduled a service right away, and they were on time and the tech was knowledgeable.He made sure that the sewer line was completely clear and everything was working properly before he left.I was very impressed with the service.
Andrew Dodson
19:35 07 Jan 22
I had an appointment scheduled for a Monday, but said if they could fix it sooner, to get me on the list. They called me on Friday and asked if Greg could come over, which was much appreciated.Greg was extremely professional. He arrived on time, wore a mask (which was appreciated) and quickly found the issue with our toilet that was leaking from the base. He cleaned the area and quickly repaired the issue in less than an hour.The final price was reasonable and very fair. Thank you Greg and... Roto-Rooter for the great, professional service!read more
me mine
16:53 16 Dec 21
Greg did a great job changing our wax ring. He also took a shine balanced out the toilet, and put down a bead of calk around the base, which was not there before. Thanks Greg, we will ask for you next time we need your kind of help.Merry Christmas to all.
Toni Sober
18:44 06 Dec 21
They quoted me 1-4, they were able to get out sooner and called to make sure that was okay, it was more than okay. Joshua was nice he worked his magic. my toilets no longer gurgles, he crawled under the house inspected everything, he was very fair and upfront with pricing did not ding me for anything I did not need. He even went so far as to check my septic tank to know that it did not need to be pumped, another huge money-saving service.
Matt Ohlert
21:19 03 Dec 21
I am the Project Manager for Diggers Dirt Co and had Tim and Troy out to a project i am working on and needed the septic tank located and marked. They showed up on time and communicated very well the entire time they were on site and made it look like they weren’t even in the home. HIGHLY RECOMMEND taking advantage of their camera services. TOP NOTCH SERVICE and very fair priced. Thanks again Roto Rooter Team
Chris Wenger
20:13 24 Nov 21
The service techs for the Traverse area Roto Rooter were prompt, professional and outstanding. The managed all of our concerns and took the time to make sure it was done well. I highly recommend them for your homes plumbing and septic needs.
Gregory Smith
20:54 10 Nov 21
11/10/2021With gnawing concerns about growing kitchen sink gurgling, we called R/R this morning, all the while thinking it would likely be a month or so before receiving service. By mid-afternoon their highly professional and personable service tech was in our driveway. An hour later the partially plugged drain was cleared. And on the cusp of holidays with family coming, we have peace of mind. Thank you Kevin and R/R of Traverse City, MI.
Katie Schacher
18:52 09 Nov 21
Tim and Greg were great. Very professional. Loved our dog and very mindful to make sure that she didn’t escape. Both guys did I really thorough job and went the extra mile to make sure it was all good to go.
Justin Cascagnett
17:43 02 Nov 21
Good Prompt service. I appreciatehow they send a text when on the way along with the name of the tech and a photo. And, as a property manager, I like how they email me when the job is done, along with photos and the invoice. Invoice was also nicely detailed.
Brian Berger
23:35 29 Oct 21
Excellent as always! You can’t go wrong with these guys. Professional, knowledgeable, clean, efficient, what else could you want?
Justin Courtad
14:36 20 Oct 21
They were very professional and did an amazing job. Tim was very thorough and did an excellent job fully explaining the issue we had and how he would remedy it. We had another company come out seven times in the last month and they were not able to fix our clogged sewer line, but Tim and his coworker (sorry didn’t get his name) at Roto-Rooter fixed it in under two hours. To top off great service we received, the cost was lower than the competition. Thank you so much! Recommend using them 100%.
mary goodman
04:29 08 Oct 21
Very happy with the quality and level of service. Both Tom and Crystal were gracious and helpful. I feel like I was treated as someone they already knew.They were timely with work and communicating when I could expect them.
Valerie Duensing
17:14 29 Sep 21
The Roto Technician was knowledgeable, professional and on time. The company notifies me of annual maintenance and texts when the technician is in the way to my property. Super convenient! A pleasure to work with.
Amanda Sonnega
23:10 25 Aug 21
I have a 120 year old farmhouse that had 100 year old plumbing. The office staff are top notch, professional and friendly EVERY time you call. Wes came out to Northport to give me an estimate to replace all of the old galvanized steel pipes and cast iron drain pipes-a huge job!. They were able to fit me in in a timely fashion. Wes and Greg came out and did an absolutely amazing job. I just can't say enough good things about the whole experience. They got a very difficult job done in exactly... the time and price that they estimated. Just like the office staff, professional and friendly. They really know what they're doing and keep you in the loop as they go. I can see why the Google reviews are so positive for Roto Rooter of Traverse City. Another 5 stars for them!read more
Sara Hughes
17:22 06 Aug 21
We originally called for a leaking pipe. To be honest, I had to have them come back the next day because it was still leaking. That said, we ended up wanting to have several pipes replaced and asked for a quote. It was a lot but it was a big job (pipes run through the crawl space). They did a fantastic job and the final cost was a third less than what was quoted. On time, very courteous and friendly from speaking with Brandy originally to Greg, our technician, and his partner. Great group of... people. Thank you all!read more
Brandi Trussell
14:20 29 Jul 21
Matt was phenomenal. My dog even liked him and he doesn’t like ANY male. So if he can pass the dog test he’s A-Okay in my book. He was professional, informative, on time and did a great job!
C K
18:55 28 Jul 21
I am very satisfied with services. We had them connect a second bathroom in our house & we bought the house not knowing anything about what needed to be done with it. The previous owners hadn’t connected anything and after a few Rotor-Rooter visits with different cameras & gear & people, they finally got it figured out & made a game plan. From there it was good, any problems that came up they had all the gear with them to fix it & keep moving forward. I’m so used to having services where I’m... told they don’t have the part or it’ll cost extra or they’ll have to come back a different time that it was refreshing that they just do everything! These guys all know their stuff! They had a great team working, but the only names I know are Greg & Wes & both of those guys were super friendly & so helpful. This was the FOURTH plumbing service we had out to try to diagnose the problem. Every one before Roto-Rooter completely gave up after one visit, with most telling us “this is a young man’s job” or “I didn’t wear the right clothes to crawl around & get dirty” never to be heard from again. Seriously.As a 9 month pregnant mom, I appreciate all their hard work to get this done before baby comes!read more
Ryan Murphy
14:39 14 Jul 21
Tom Did an excellent job when he came to pump out our tank. As new home owners (4years in) we knew we were ready for a pump out but had no idea how to check the tank or where it was located. He took the time to fill me in on everything. Where the tank was located, how to check the level, and even how to maintain a healthy tank. No sales just pure good information. 10/10 would use again and recommend.
Crystal Gayle Summers
17:57 10 Jun 21
My bathroom flooded after doing a load of laundry in my washer and the drains somehow were all clogged. So I called and made an appt. They said a technician would be here the following day between 1pm & 4pm (they offered an after hours service but I decided to just wait) and about 10 minutes before 1pm I received a call that they were on their way. I also received a text with a link that showed an exact ETA which was cool. The technician was very friendly and professional. He told me what work... he did and didn't leave any kind of mess behind! I'm very happy with my experience and will gladly call them in the future if needed! Thanks!read more
Bill Whitmore
00:04 10 Jun 21
I had the main water line from my house break, limiting my water use and generally a bad time. Called another company in town first, and got blown off. I should have called Roto Rooter first. Matt was the first person I talked to and he was cool, easy to work with, and very informative. Steffan came out first to do the repair, and got started immediately. Matt and his team were careful about gas lines, power lines and dug the pipes out & replaced them pretty quick. All members of the team... involved today showed me things that were being replaced, and gave me an overall great idea as to what I had going on prior. I'll definitely call them first from now on. Beers well earned. 10/5 stars.read more
nick comai
18:40 31 May 21
I don't think I've ever left a google review, but felt compelled to do so in this case. The basement of our new house flooded late Thursday night with 1" of standing water after doing laundry and the sump pump ran continuously after. We contacted another local company Friday morning who indicated that we were "first on the after hours list, could be any time before or after 5, we'll call you," sadly, we were ghosted after canceling all plans/waiting by the phone all day, it got late, and the... issue was stable enough for the night. After reading the Roto reviews, we gave them a shot. My call was answered promptly, within 40 minutes Alex was at my house (on an on call holiday), and in probably less than an hour a new/the right sump pump was installed (previous owners installed a pump not made to grind solids/waste so it was constantly clogging), alongside all sorts of helpful tips and education. Alex was paced, personable, professional, and definitely knows his stuff. We'll absolutely be return customers for future plumbing needs and upcoming septic tank work. If you can, ask for Alex!read more
Kathleen Kurtzweil
17:05 29 May 21
I highly recommend this company. AL was punctual, kind ,and professional. He went above and beyond to fix the issue. I had to leave for work and felt comfortable leaving him there to finish the job. He finished, cleaned up... and left me a note😊💥Thank You AL!!!
Christy Burich
14:07 16 Mar 21
I highly recommend this company and their services. Always professional and super responsive. Alex Zak has been my technician each time and he feels like a friend now! He goes out of his way to explain the work and offer solutions. He takes his time and I never feel he’s rushing to get to the next job. I trust him and his expertise. I always appreciate his suggestions.
Paul Hresko
19:07 02 Feb 21
Approximately 2 years ago I had 3 high end toilets installed at my Inn. Matt was AMAZNG to work with! So much so, I made certain to retain his cell number. Last week a guest contacted me regarding an issue with one of these toilets. I contacted Matt via his cell phone. Though Matt had moved to another position within the company, he oversaw my issue through to completion! In these days when most companies seem to focus only upon making the sale, it was beyond refreshing to experience an... employee do the reverse - that being, going above and beyond to make this experience as good as possible for me - the customer! Matt - you're the best and the company is lucky to have such a dedicated, responsible, customer focused employee such as yourself!! Thanks again!!read more
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What to Expect When You Call Us
From the time you call in to the last handshake after your service is complete, you will get highly personalized service. We take the time to listen to your questions and concerns, we take the time to explain to you any unknowns about the situation and we take the time to explain to you exactly what we will be doing to resolve your plumbing problem. We will not change your plumbing system without your approval. You will always have the option to repair or replace. We will not try to upsell you things or parts that you do not need.
Hassle-Free Experience
Your experience matters to us. We try our best to provide you with a pleasant, hassle-free experience that will leave you with the peace of mind you deserve.
Unrivaled Customer Service
Our team will not only get the job done right, they also care about providing the best customer service possible to every customer.
Honest & Competitive Pricing
We strive to provide fast and reliable service at a fair, honest and reasonable price. Unsure about a project? We offer FREE on-site estimates.
24/7 Emergency Service
You can count on Roto-Rooter of Northern Michigan anytime, even holidays!