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Buying a Home or suspect problems in your plumbing system?

Have us come video-inspect your lines!

Whether you are about to buy a home and want to know how the plumbing system is doing or you have unexplained clogs or leaks – Our video pipe inspection will reveal it.
Paul of Roto-Rooter Plumbing and Drain Service

Looking for a plumbing service near you?

We serve Traverse City, Michigan and the surrounding counties.

Serving Northern Michigan since 1958!

Sewer and drain problems can be frustrating. The expert service technicians and drain cleaners at Roto-Rooter understand this better than anyone. That’s why we’re one of Northern Michigan’s largest providers of sewer, drain cleaning and plumbing services. Whether you are trying to unclog a drain or plunging a toilet that wont seem to clear, give us a call for drain service. We unclog drains all day, every day. Some people call us the best drain cleaner they have ever used. Theres a reason for this - We are extremely efficient and effective at what we do. We also stand behind our work.

At Roto-Rooter, we are your sewer & drain solutions specialists. No job is too big or too small, whether you’re facing minor annoyances or major repairs, we are here for you.

Homeowners and businesses rely on Roto-Rooter’s professional staff to quickly and efficiently take care of problems, 24 hours a day, 7 days a week, 365 days a year!


LICENSED & INSURED

Professional Service

EMERGENCY SERVICE

We're Always Ready

RELIABLE & SKILLED

Top-notch Technicians

Our highly skilled Service Techs & Drain Cleaning Techs Are the BEST in the area...

But Don't Just Hear It From Us!
See what others are saying about Roto-Rooter of Northern Michigan. Read some of our latest reviews below, then call to see for yourself why everyone says we are the best in town!
Roto-Rooter Plumbing, Septic & Drain Service place picture
4.9
Based on 1832 reviews
powered by Google
Angel Field profile picture
Angel Field
01:22 28 Oct 25
Had an emergency situation after hours. Their tech called me back and had me s heduled within the hour. Went right to work clearing the line and gave great information for follow up service needed when we have our tank cleaned out again. I will definitely call them again if needed. Very professional, responsive and quick.
Wendy Opperman profile picture
Wendy Opperman
21:32 21 Oct 25
Jack and John were awesome! Very courteous and professional. Most importantly, they identified the cause of our problems during the smoke test. Once they isolated the p-traps and drains causing the issue, they filled them and solved our problem. We have been frustrated by this for a few years and were dismissed by another company so we are very grateful to these guys, thank you so much.
Emily Cook profile picture
Emily Cook
19:20 08 Oct 25
We hired Roto-Rooter through our company and were very pleased with their service. We have used them twice now. They are easy to schedule with, timely, and provide a thorough report after.
C Knorr profile picture
C Knorr
16:51 25 Sep 25
Alex was wonderful, as always. He answered all of my questions without hesitation. John was great also. The cement septic lid looked so very heavy. I'm glad they put it on the tank and hauled away the old lid. I never worry about anything, when I deal with these folks!
Vanessa F profile picture
Vanessa F
20:58 23 Sep 25
Jen got Alex and John out to solve my issue within a few hours of my call. All three of these people were a blessing to me today. Knowledge, professionalism, helpfulness, kindness have kept me a loyal customer. Highly recommend.
Alexis Smith profile picture
Alexis Smith
14:10 23 Sep 25
10/10 customer service! They were able to fit us into their schedule quickly. The communication was wonderful from our tech, Alex, which I so appreciate as I was unable to be home at the time of service. Would recommend them again and again!
Tim Carpenter profile picture
Tim Carpenter
18:59 18 Sep 25
Very happy with our experience today. They quickly diagnosed our issue with the video camera and we now know that we need to replace a pipe that is broken. Communication ahead of time was also excellent and kept me in touch as to arrival time.
Sandy Smucker profile picture
Sandy Smucker
19:53 11 Sep 25
Jack and John did an excellent job in replacing our toile!. They were friendly, professional and communicated everything they worked on. We enjoyed having them in our cottage. We would highly recommend Roto Rooter to anyone needing their service! Especially the team of Jack and John!
J. Donald Sheets profile picture
J. Donald Sheets
11:01 06 Sep 25
I've used this company for several years to manage drainage at our lake home. They are professional and responsive. All techs have been great, but Alex has been there through it all. He returns each year for our maintenance cleaning of drains and we've built a relationship of trust and reliability. I recommend this company!!
Joe Faunce profile picture
Joe Faunce
16:10 23 Aug 25
My service rep, Bacar, did a fantastic job fixing our sump pump that went out the day before we were having a large get together at my house. RR came out the same day and had the project completed in under one hour. Work was done professionally and Bacar was great to work with. Highly recommend!!
Debbie Pascoe profile picture
Debbie Pascoe
01:55 22 Aug 25
Kyle is very nice to work with. He appears to be knowledgeable, efficient and friendly.

Most companies require their employees to wear covering over their shoes. I would encourage you to do the same. We’re not a fan of outside shoes walking through our house.
Mary Condit profile picture
Mary Condit
16:15 08 Aug 25
Very pleased with my Roto-Rooter service today. Mr. Zak arrived promptly and explained my options clearly. He got to work and finished in a timely manner and explained what I might expect in the future regarding my drain system.
Arceli Young profile picture
Arceli Young
20:29 07 Aug 25
Tim Grimm is very professional. He called me and gave me an update of what he did in the house and make sure everything is running perfectly before he left. Thank you so much for being prompt and efficient. I will definitely recommend them and give them a call in the future if I needed a help again.
Jason Rosam profile picture
Jason Rosam
23:14 02 Aug 25
Zach was great! No one wants septic issues on a Saturday evening, but Zach was right there when we needed him! Came out quickly, and unclogged us in no time. He was upfront and honest about the pricing too, which was awesome! If we need it again in the future, we know who to call!
Sheila profile picture
Sheila
14:02 31 Jul 25
I have used the Roto-Rooter TC location for decades. They are absolutely fabulous! Kyle and Jack were very accommodating, knowledgeable and patient with all my questions and scheduling.
Having a company that has always had top-notch techs is amazing in today’s world!
Brenda R profile picture
Brenda R
16:39 28 Jul 25
Zach was fantastic. He was very nice, polite and respectful. I own a daycare, and he was kind enough to show the kids his tools and talk about what he was doing. He got the drain unclogged, I would definitely recommend this company and him specifically.
Oxnevad's Family profile picture
Oxnevad's Family
14:07 16 Jul 25
We had a great experience with Zach, who found a decent number of roots in our sewer pipe of our old home. He explained the issue and resolved it in less than two hours. He was on time and professional. We would definitely book him for our next home emergency!
Tanya Helman profile picture
Tanya Helman
13:32 08 Jul 25
We had a great experience with the TC office. They were quick, easy to communicate with, we called in the morning and had service by that afternoon. When our technician, Kyle arrived he was friendly and did a thorough job on inspecting our issue. It was a quick and easy fix. The project was quickly cleaned up and he was on his way. I highly recommend their services.
Catherine Wright profile picture
Catherine Wright
16:30 02 Jul 25
So thankful for Roto Rooter in TC. They were able to fit me in within 24 hours (when every other local company had a three week wait). The technician Alex was wonderful. He was on time, knowledgeable, and quick. He answered all my questions and was very friendly.
Stephanie Graham profile picture
Stephanie Graham
14:55 25 Jun 25
Alex did a great job! He explained very well what he was doing and fixed what he could today! We are very happy with the service provided. Thank you for the help!
Nicole Harmeson-Johnston profile picture
Nicole Harmeson-Johnston
22:10 13 Jun 25
We had no bathroom usage and a family member with a fractured hip that was home bound. Roto-Rooter came out right away and allowed us to gain limited usage where needed. They then moved us right up the list for the following day to come back and give us full access. They went above and beyond on the clearing out old pipes all the way to city sewer and set us up with a plan for the replacement of old pipes. Zach was wonderful and we appreciate all Roto did for us!
Alex Hogarth profile picture
Alex Hogarth
16:04 13 Jun 25
Fast, efficient, communicated well and were extremely helpful. Ended up having a rather huge problem and the team was able to give me a great quote and complete the job relatively quickly. They not only solved the issue but future proofed it at as well.
Anonymous profile picture
Anonymous
19:01 11 Jun 25
JACK JACK JACK! This man is simply amazing. He was super efficient, respectful, and patient. We had a TERRIBLE experience with Alex twice who quoted us thousands of dollars for things that were not needed and almost didn’t call back. But then Jack came out and completely changed my mind! I will recommend JACK to EVERYONE. I couldn’t have asked for a better experience and let’s be honest, I didn’t need thousands of dollars. Jack figured it out in 10 mins what the problem was. GIVE THIS MAN A RAISE! Again, I will forever recommend Jack to everyone.
Matthew Rider profile picture
Matthew Rider
22:11 03 Jun 25
Technician was very friendly, knowledgeable, and efficient is resolving our plumbing problems. Very happy we went with Roto-Rooter. Will be our go-to plumber service in the future.
Marc Rosenzweig profile picture
Marc Rosenzweig
06:11 24 May 25
Omg, Jack was awesome. We had a sewer backup on Memorial weekend. I called Friday night at 10:30 pm. An hour later Jack showed up and solved the problem. Incredible service and great guy. Highly recommend. I never do reviews.
Tom O'Brien profile picture
Tom O'Brien
15:15 17 May 25
Alex at Roto-Rooter was outstanding. Timely, professional, courteous and extremely knowledgeable. He quickly assessed the situation and fixed it. Great service!! Will call them again. Asked them for a quote to do additional work as well. 5 stars!!!
John Higgins profile picture
John Higgins
13:22 16 May 25
Zak came out right on time from TC to the cabin 30 miles away to root out the 70 year old kitchen drain pipe in the old school French drain. He was very knowledgeable and kind. His quick work on the pipe had us flowing again in no time. He offered advice on how to help keep the drain flowing long term and helped keep the mosquito population down with a fee good swats. Oustanding work all around. A 10+.
Kathy Draper profile picture
Kathy Draper
21:17 15 May 25
Alex, and the whole staff of the Traverse City Roto-Rooter office were professional and very customer oriented. The office had all our records of previous calls (darn tree roots!) and Alex provided detailed video information of a 1929 sewer line. Wonderful people to work with. Thank you.
Matthew Thomas profile picture
Matthew Thomas
13:30 08 May 25
Roto-Rooter was prompt and professional. Jack, the technician was polite and very thorough. They had us back in order in just a couple of hours of our initial call. Positive experience.
Christine Harvey profile picture
Christine Harvey
11:18 08 May 25
Our service provider Tim was prompt and efficient. He identified the problem quickly and worked hard to correct it. He was mindful of his surroundings and when done he cleaned up the area very nicely. I would certainly use this service again.
William Noverr profile picture
William Noverr
16:08 07 May 25
Roto-Rooter has done several service calls for my house. I recently had them come out and swap out a old toilet with a new one. Alex did a great job and always takes the time to explain repairs and answer any additional questions I might have. Roto-Rooter always gives me great recommendations on any future repairs or issues I may have moving forward. They do also offer a maintenance plan that helps with a friendly reminder to give them a call before you have a emergency.
Roger Suppes profile picture
Roger Suppes
13:12 02 May 25
Bacar quickly diagnosed the problem and completed the work. His manner was professional. He explained the problem and offered advice on how to alleviate having the same issue in the future. We were very pleased with Roto Rooter’s quick response in scheduling and next day servicing (not an emergency situation). This was our second time in seven years using RR. We would definitely recommend using their services! Bacar was the BEST!!!
Henry LaPointe profile picture
Henry LaPointe
18:06 22 Apr 25
The service that he provided was beyond, couldn't describe how great it was. He came out found our sub tank didn't have to run a camera. Everything worked out very good very knowledgeable fella I would like to say I would like to get the same guy all the time.
Thomas Tweedy profile picture
Thomas Tweedy
15:22 20 Apr 25
Zach was called after hours the day before Easter to solve a kitchen drain problem. He arrived ahead of his scheduled time and went right to work. He was very professional and friendly and knew exactly what to do. The problem was resolved to the delight of the Easter dinner cook. We were very impressed with Zach and he is an excellent representative for your company!
Jeffrey Shaw profile picture
Jeffrey Shaw
15:42 15 Apr 25
My wife and I are very satisfied clients. We have had several companies try to fix our problem of water backing up into basement. Jamieson and colleague spent time both inside and outside our house and were able to get to the “root” of the continuing trouble (pun intended).

I had to get back to work before they finished but my wife was impressed with their patience, helpfulness and politeness.

Thanks, Guys, for a job well done!
Heather N Hess profile picture
Heather N Hess
19:19 13 Apr 25
We appreciate the ability to get on your schedule quickly and the thorough job you did to resolve it blocked sink drain. Fortunately we do not have to call too often, but are always happy with your service.
Travis Jennings profile picture
Travis Jennings
18:03 10 Apr 25
Zach and RotoRooter were a huge help, we had a leak in the master bathroom from the toilet, after calling 5 other companies who said that they could not be out for a service call until the following week. I was sent a text with photo and tracking information 30 minutes prior to arrival, arrival was on-time, the issue was identified, fixed, costs were explained in a simple manner. It was an easy process from start to finish.
Lauren Teichner profile picture
Lauren Teichner
16:31 10 Apr 25
Zach our service technician did fast, efficient, and very clean work on our sink. Got it cleaned out in a snap. And setting up an appointment was super easy on the website. I would definitely use Roto Rooter again (but hopefully won't have to! :)).
Susi Pilath profile picture
Susi Pilath
14:36 18 Mar 25
Alex was great. He explained a lot of what was going on and educated me about some things. I wasn’t aware of. He was professional and I really liked him. I would have him back if there were ever another issue. I’m so glad my neighbor recommended you!
C. King profile picture
C. King
03:38 30 Dec 22
I left a message after hours and got a call back and an appointment right away the very next morning. They were here earlier than the appointment time and fixed the problem right away got everything flowing. Our technician Josh Moore was awesome. He was knowledgeable, and he really truly cared about making sure everything was clear and draining correctly. He explained everything and even checked several times before calling it good. Which gave me confidence that the drain clog was in fact cleared up. Definitely recommend!
Rosalie Buist profile picture
Rosalie Buist
04:19 24 Nov 22
After several months of various issues, 2 other professionals (septic- who pumped our tank and a local plumber who removed a large grease clog and repaired a portion of pipe that had a leak), we were still dealing with non-functioning drain lines, to the point that our toilets could no longer flush and we could no longer do laundry or take showers because the drains wouldn't let water down and would back up quickly. Josh Moore did an outstanding job clearing our main line, and went through a series of tests to ensure our plumbing was no longer clogged before leaving, and let me know that he would be happy to come back out if for some reason the problem somehow turned out to not be fully resolved. It was such a relief to flush the toilets, run a couple loads of laundry, and take a shower today! Thanks, Josh! I will definitely keep Roto Rooter in mind for any future issues that I or any loved ones in the area may run into!
Lake Fisherman profile picture
Lake Fisherman
20:04 18 Nov 22
These guys are AMAZING!! Set us a 4 hour window, 1-4pm, for the scheduled service and showed up at 1pm. Our Technician Greg was warm and knowledgeable. He replaced an old valve and cleared the sewer lines and when done you wouldn’t have known he was ever there. Left everything clean and in working condition. Dont hesitate to use these guys.. you won’t be sorry.
Ben Blissett profile picture
Ben Blissett
13:43 12 Oct 22
Had a backed up sink in the master bathroom for a couple days. Reached out to another local company but they didn't come through. Called these folks and got a very friendly receptionist. She got me in less than 36 hours later. Texts came in with reminders. Technician was professional and helpful. He fixed the issue within 30 minutes and gave me a rundown on how to prevent it in the future. Excellent company. Glad to know there are some of those still around!
Emilie Hensley profile picture
Emilie Hensley
12:12 29 Sep 22
Matt was awesome. My husband and I called a couple places trying to find someone to fix our sump pump after it died, and roto rooter saved the day! Matt came out to our house, got the sump pump replaced quickly and efficiently. He was very professional and knowledgeable and has two very happy customers. Thanks so much!
David Heimburger profile picture
David Heimburger
12:27 06 Sep 22
Good experience with Roto-Rooter over the holiday weekend. The technician showed up promptly then quickly identified and fixed the issue. Would definitely use this service again.
Jack Craggs profile picture
Jack Craggs
21:09 23 Aug 22
Alex was timely and professional. He also provided us with a wealth of knowledge about our current situation and answered all of our questions. 10/10 fantastic overall experience.
Bonnie Julin profile picture
Bonnie Julin
03:18 21 Aug 22
Matt was on time, professional, efficient and followed special instructions. I highly recommend RR of Northern Michigan. My house was built in 1886 and can present challenges. Matt handled my slow drains without issue. Extremely pleased.
Jon Zickert profile picture
Jon Zickert
21:43 08 Aug 22
It was super easy to book online. They came out the same day. Troy Seaburg, the technician did a great job explaining what exactly was going on and came up with some great solutions. We would definitely use rotor rooter again. Just hope we do not have the opportunity to. 😃 we highly recommend this company.
Bridgett Beckwith profile picture
Bridgett Beckwith
13:59 26 Jul 22
We've used Roto-Rooter multiple times for different things and are always happy with the prompt and professional service we receive from the initial phone inquiry, to the estimate (if needed), to the service or installation. We also appreciate the text system that lets us know when they are on their way and track them so we know exactly when they'll arrive. Thank you for making it so easy, Roto-Rooter!
Tina Burdinie profile picture
Tina Burdinie
14:40 21 Jul 22
Josh was very professional and courteous. He had my plumbing issue diagnosed and resolved very quickly. I would definitely recommend and use Roto-Rooter for any and all plumbing issues!
Robert Barnes profile picture
Robert Barnes
00:17 19 Jul 22
Troy did a great job. He was very courteous and clearly explained what he did while here. Would definitely use Roto router again!
Marie Dieudonne profile picture
Marie Dieudonne
16:03 06 Jul 22
The technician did a great job! He was professional, efficient, timely. He made sure the drains were in good working order and cleaned up after his work. Very pleased.
Emily Davey profile picture
Emily Davey
14:43 06 Jul 22
Bacar was professional and informative and had excellent customer service. He cleaned up after the service and always had a smile. Loved how responsive they were and I was able to schedule online. Super quick and efficient.
Pat Burke profile picture
Pat Burke
19:34 24 Jun 22
Toilet would not flush. Josh came in extra muscle, whoosh! All better! Josh is great, very professional and friendly. I will use Roto router again if needed!
Pat B
Ed Smith profile picture
Ed Smith
19:17 24 Jun 22
Friendly, rapid response to our urgent request on a Friday. A plumbing job in our crawlspace will be our next urgent need next week. Will provide more feedback after that.

Ed Traverse City
Patrick Mosley profile picture
Patrick Mosley
15:57 15 Jun 22
The service was very good. The Technician was very knowledgeable and explained what he found and what he was going to do.
He even saved me some cost from the original quote!
Janelle Clouse profile picture
Janelle Clouse
01:25 09 Jun 22
Had to call Roto after hours due to a backed up pipe. Josh was super friendly and professional. He evaluated the situation and was in and out in about an hour. When he was done he explained what he found, answered my questions, and recommended some maintenance to avoid the issue in the future. I so appreciate his assistance and expertise.
Andrew Ballou profile picture
Andrew Ballou
22:22 08 Jun 22
Josh our tech was able to clear a clog in one of our branch drain lines very quickly. The overall charge was very reasonable and much cheaper than a local plumbing company who couldn’t clear the clog and billed 3 times what I paid Roto for the service (just to look at the pipes and let me know they were clogged). Josh was professional and on-time.
Ruth Stanton profile picture
Ruth Stanton
19:14 06 Jun 22
I had an absolute solid clog in my bathtub drain and Alex came and worked at it and tried two different machines until he got it running clearly. The water has never drained this well from that bathtub before. I am very satisfied with his work and the cost.
Julie Jones Fisk profile picture
Julie Jones Fisk
20:58 02 Jun 22
For weeks we have been smelling septic sewer gas emitting from a bedroom and to other parts of the house. The smell got worse and worse to the point we couldn’t use that part of the home. We hired a septic company, a plumber - multiple visits from both and the smell remained. At first visit Tom and Josh at Roto Rooter quickly diagnosed the problem discovering a detached pipe along with two wasp nests in our vent. Tom fixed the problem, removed the wasp nests and secured the pipes. They were attentive and fixed all these issues with a smile, which should be the model for contractors in the area. He also unclogged two drains in another bathroom and tolerated our over friendly Golden Retriever. We couldn’t recommend Tom and Josh enough, they are truly top notch!
Will C profile picture
Will C
15:22 27 May 22
Alex was great to work with, a real expert! And thank you for the next day service! It was an easy process throughout!
Angela Lashaway profile picture
Angela Lashaway
14:02 24 May 22
Nice and easy. Didn’t mind me hovering and answered all my questions. Signed up for annual drain maintenance. Thx!
Anne Tyson profile picture
Anne Tyson
16:43 04 May 22
I have used this company for 32 years. Always prompt, polite and always fix my old clogged pipes. I highly recommend them!
nancy vander stel profile picture
nancy vander stel
15:29 04 May 22
Excellent service and value. Our technician Zak was extremely helpful and professional. Walked us through every step and helped us understand everything. Looking forward to getting an estimate on what we need replaced and working with this company more. Would definitely recommend.
Terrance Motley profile picture
Terrance Motley
16:43 06 Apr 22
Josh was awesome!! Have used this team before and they always do a great professional job. I highly recommend and will only use them in the future.
Cindy Stevens profile picture
Cindy Stevens
19:03 31 Mar 22
Prompt arrival, professional and knowledgeable service. Wrong item had been ordered but Chris went out of his way to find a comparable replacement. Very happy with the completed project!
Krista Alef profile picture
Krista Alef
22:08 25 Feb 22
From scheduling to completion, we had nothing but A+ service. So friendly, helpful, punctual and got the job done. They even went out of their to fix another little problem while working on the water heater. Thank you so much!
Jade Ladicks profile picture
Jade Ladicks
23:17 18 Feb 22
Technician Alex was AMAZING!! They were prompt, professional, knowledgeable, understanding, and patient with all my questions. Outstanding service in a very timely manner. I will recommend everytime I get a chance! Thank you so much Alex!! You saved the day!!
Susan Onan profile picture
Susan Onan
21:50 19 Jan 22
We are having serious ongoing issues with the sewer line. We had a team on site today to dig out the line outside and install an access port. Josh was able to assist with locating the sewer pipe and provided multiple services in very cold windy conditions without complaint. Maintenance staff were very appreciative of his work and his work ethic.
Sherri Poulisse profile picture
Sherri Poulisse
20:00 08 Jan 22
Called Roto-Rooter, regarding a clogged septic system. They scheduled a service right away, and they were on time and the tech was knowledgeable.

He made sure that the sewer line was completely clear and everything was working properly before he left.

I was very impressed with the service.
Andrew Dodson profile picture
Andrew Dodson
19:35 07 Jan 22
I had an appointment scheduled for a Monday, but said if they could fix it sooner, to get me on the list. They called me on Friday and asked if Greg could come over, which was much appreciated.

Greg was extremely professional. He arrived on time, wore a mask (which was appreciated) and quickly found the issue with our toilet that was leaking from the base. He cleaned the area and quickly repaired the issue in less than an hour.

The final price was reasonable and very fair. Thank you Greg and Roto-Rooter for the great, professional service!
me mine profile picture
me mine
16:53 16 Dec 21
Greg did a great job changing our wax ring. He also took a shine balanced out the toilet, and put down a bead of calk around the base, which was not there before. Thanks Greg, we will ask for you next time we need your kind of help.
Merry Christmas to all.
Toni Sober profile picture
Toni Sober
18:44 06 Dec 21
They quoted me 1-4, they were able to get out sooner and called to make sure that was okay, it was more than okay. Joshua was nice he worked his magic. my toilets no longer gurgles, he crawled under the house inspected everything, he was very fair and upfront with pricing did not ding me for anything I did not need. He even went so far as to check my septic tank to know that it did not need to be pumped, another huge money-saving service.
Matt Ohlert profile picture
Matt Ohlert
21:19 03 Dec 21
I am the Project Manager for Diggers Dirt Co and had Tim and Troy out to a project i am working on and needed the septic tank located and marked. They showed up on time and communicated very well the entire time they were on site and made it look like they weren’t even in the home. HIGHLY RECOMMEND taking advantage of their camera services. TOP NOTCH SERVICE and very fair priced. Thanks again Roto Rooter Team
Chris Wenger profile picture
Chris Wenger
20:13 24 Nov 21
The service techs for the Traverse area Roto Rooter were prompt, professional and outstanding. The managed all of our concerns and took the time to make sure it was done well. I highly recommend them for your homes plumbing and septic needs.
Gregory Smith profile picture
Gregory Smith
20:54 10 Nov 21
11/10/2021
With gnawing concerns about growing kitchen sink gurgling, we called R/R this morning, all the while thinking it would likely be a month or so before receiving service. By mid-afternoon their highly professional and personable service tech was in our driveway. An hour later the partially plugged drain was cleared. And on the cusp of holidays with family coming, we have peace of mind. Thank you Kevin and R/R of Traverse City, MI.
Katie Schacher profile picture
Katie Schacher
18:52 09 Nov 21
Tim and Greg were great. Very professional. Loved our dog and very mindful to make sure that she didn’t escape. Both guys did I really thorough job and went the extra mile to make sure it was all good to go.
Justin Cascagnett profile picture
Justin Cascagnett
17:43 02 Nov 21
Good Prompt service. I appreciatehow they send a text when on the way along with the name of the tech and a photo. And, as a property manager, I like how they email me when the job is done, along with photos and the invoice. Invoice was also nicely detailed.
Brian Berger profile picture
Brian Berger
23:35 29 Oct 21
Excellent as always! You can’t go wrong with these guys. Professional, knowledgeable, clean, efficient, what else could you want?
Justin Courtad profile picture
Justin Courtad
14:36 20 Oct 21
They were very professional and did an amazing job. Tim was very thorough and did an excellent job fully explaining the issue we had and how he would remedy it. We had another company come out seven times in the last month and they were not able to fix our clogged sewer line, but Tim and his coworker (sorry didn’t get his name) at Roto-Rooter fixed it in under two hours. To top off great service we received, the cost was lower than the competition. Thank you so much! Recommend using them 100%.
mary goodman profile picture
mary goodman
04:29 08 Oct 21
Very happy with the quality and level of service. Both Tom and Crystal were gracious and helpful. I feel like I was treated as someone they already knew.
They were timely with work and communicating when I could expect them.
Valerie Duensing profile picture
Valerie Duensing
17:14 29 Sep 21
The Roto Technician was knowledgeable, professional and on time. The company notifies me of annual maintenance and texts when the technician is in the way to my property. Super convenient! A pleasure to work with.
Amanda Sonnega profile picture
Amanda Sonnega
23:10 25 Aug 21
I have a 120 year old farmhouse that had 100 year old plumbing. The office staff are top notch, professional and friendly EVERY time you call. Wes came out to Northport to give me an estimate to replace all of the old galvanized steel pipes and cast iron drain pipes-a huge job!. They were able to fit me in in a timely fashion. Wes and Greg came out and did an absolutely amazing job. I just can't say enough good things about the whole experience. They got a very difficult job done in exactly the time and price that they estimated. Just like the office staff, professional and friendly. They really know what they're doing and keep you in the loop as they go. I can see why the Google reviews are so positive for Roto Rooter of Traverse City. Another 5 stars for them!
Sara Hughes profile picture
Sara Hughes
17:22 06 Aug 21
We originally called for a leaking pipe. To be honest, I had to have them come back the next day because it was still leaking. That said, we ended up wanting to have several pipes replaced and asked for a quote. It was a lot but it was a big job (pipes run through the crawl space). They did a fantastic job and the final cost was a third less than what was quoted. On time, very courteous and friendly from speaking with Brandy originally to Greg, our technician, and his partner. Great group of people. Thank you all!
Brandi Trussell profile picture
Brandi Trussell
14:20 29 Jul 21
Matt was phenomenal. My dog even liked him and he doesn’t like ANY male. So if he can pass the dog test he’s A-Okay in my book. He was professional, informative, on time and did a great job!
C K profile picture
C K
18:55 28 Jul 21
I am very satisfied with services. We had them connect a second bathroom in our house & we bought the house not knowing anything about what needed to be done with it. The previous owners hadn’t connected anything and after a few Rotor-Rooter visits with different cameras & gear & people, they finally got it figured out & made a game plan. From there it was good, any problems that came up they had all the gear with them to fix it & keep moving forward. I’m so used to having services where I’m told they don’t have the part or it’ll cost extra or they’ll have to come back a different time that it was refreshing that they just do everything! These guys all know their stuff! They had a great team working, but the only names I know are Greg & Wes & both of those guys were super friendly & so helpful. This was the FOURTH plumbing service we had out to try to diagnose the problem. Every one before Roto-Rooter completely gave up after one visit, with most telling us “this is a young man’s job” or “I didn’t wear the right clothes to crawl around & get dirty” never to be heard from again. Seriously.
As a 9 month pregnant mom, I appreciate all their hard work to get this done before baby comes!
Ryan Murphy profile picture
Ryan Murphy
14:39 14 Jul 21
Tom Did an excellent job when he came to pump out our tank. As new home owners (4years in) we knew we were ready for a pump out but had no idea how to check the tank or where it was located. He took the time to fill me in on everything. Where the tank was located, how to check the level, and even how to maintain a healthy tank. No sales just pure good information. 10/10 would use again and recommend.
Crystal Gayle Summers profile picture
Crystal Gayle Summers
17:57 10 Jun 21
My bathroom flooded after doing a load of laundry in my washer and the drains somehow were all clogged. So I called and made an appt. They said a technician would be here the following day between 1pm & 4pm (they offered an after hours service but I decided to just wait) and about 10 minutes before 1pm I received a call that they were on their way. I also received a text with a link that showed an exact ETA which was cool. The technician was very friendly and professional. He told me what work he did and didn't leave any kind of mess behind! I'm very happy with my experience and will gladly call them in the future if needed! Thanks!
Bill Whitmore profile picture
Bill Whitmore
00:04 10 Jun 21
I had the main water line from my house break, limiting my water use and generally a bad time. Called another company in town first, and got blown off. I should have called Roto Rooter first. Matt was the first person I talked to and he was cool, easy to work with, and very informative. Steffan came out first to do the repair, and got started immediately. Matt and his team were careful about gas lines, power lines and dug the pipes out & replaced them pretty quick. All members of the team involved today showed me things that were being replaced, and gave me an overall great idea as to what I had going on prior. I'll definitely call them first from now on. Beers well earned. 10/5 stars.
nick comai profile picture
nick comai
18:40 31 May 21
I don't think I've ever left a google review, but felt compelled to do so in this case. The basement of our new house flooded late Thursday night with 1" of standing water after doing laundry and the sump pump ran continuously after. We contacted another local company Friday morning who indicated that we were "first on the after hours list, could be any time before or after 5, we'll call you," sadly, we were ghosted after canceling all plans/waiting by the phone all day, it got late, and the issue was stable enough for the night. After reading the Roto reviews, we gave them a shot. My call was answered promptly, within 40 minutes Alex was at my house (on an on call holiday), and in probably less than an hour a new/the right sump pump was installed (previous owners installed a pump not made to grind solids/waste so it was constantly clogging), alongside all sorts of helpful tips and education. Alex was paced, personable, professional, and definitely knows his stuff. We'll absolutely be return customers for future plumbing needs and upcoming septic tank work. If you can, ask for Alex!
Kathleen Kurtzweil profile picture
Kathleen Kurtzweil
17:05 29 May 21
I highly recommend this company. AL was punctual, kind ,and professional. He went above and beyond to fix the issue. I had to leave for work and felt comfortable leaving him there to finish the job. He finished, cleaned up... and left me a note😊💥Thank You AL!!!
Christy Burich profile picture
Christy Burich
14:07 16 Mar 21
I highly recommend this company and their services. Always professional and super responsive. Alex Zak has been my technician each time and he feels like a friend now! He goes out of his way to explain the work and offer solutions. He takes his time and I never feel he’s rushing to get to the next job. I trust him and his expertise. I always appreciate his suggestions.
Paul Hresko profile picture
Paul Hresko
19:07 02 Feb 21
Approximately 2 years ago I had 3 high end toilets installed at my Inn. Matt was AMAZNG to work with! So much so, I made certain to retain his cell number. Last week a guest contacted me regarding an issue with one of these toilets. I contacted Matt via his cell phone. Though Matt had moved to another position within the company, he oversaw my issue through to completion! In these days when most companies seem to focus only upon making the sale, it was beyond refreshing to experience an employee do the reverse - that being, going above and beyond to make this experience as good as possible for me - the customer! Matt - you're the best and the company is lucky to have such a dedicated, responsible, customer focused employee such as yourself!! Thanks again!!
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Roto-Rooter of Northern Michigan Reviews on Google!

What to Expect When You Call Us

From the time you call in to the last handshake after your service is complete, you will get highly personalized service. We take the time to listen to your questions and concerns, we take the time to explain to you any unknowns about the situation and we take the time to explain to you exactly what we will be doing to resolve your plumbing problem. We will not change your plumbing system without your approval. You will always have the option to repair or replace. We will not try to upsell you things or parts that you do not need.

Hassle Free Experience by Roto-Rooter of Northern Michigan

Hassle-Free Experience

Your experience matters to us. We try our best to provide you with a pleasant, hassle-free experience that will leave you with the peace of mind you deserve.
Hassle Free Experience by Roto-Rooter of Northern Michigan

Unrivaled Customer Service

Our team will not only get the job done right, they also care about providing the best customer service possible to every customer.
Hassle Free Experience by Roto-Rooter of Northern Michigan

Honest & Competitive Pricing

We strive to provide fast and reliable service at a fair, honest and reasonable price. Unsure about a project? We offer FREE on-site estimates.
Hassle Free Experience by Roto-Rooter of Northern Michigan

24/7 Emergency Service

You can count on Roto-Rooter of Northern Michigan anytime, even holidays! 

Continued Root-Free Plumbing Dedication

From 1983 to 2023 we are celebrating 40 Years of Root-Free Plumbing with Roto-Rooter of Northern Michigan! We are happy to have such an amazing team still dedicated to helping our community with cleaning drains, from Elmer J. pulling a 15 foot root back in 1986 to our awesome techs Tim and Taylor pulling a 25 foot root now, here's to another amazing 40 years serving northern Michigan.
Elmer J Pulling out a 15ft root snake
Elmer showing a 15ft root he just pulled out in 1983.
Tim and Taylor Pulling out 25ft Roots
Tim & Taylor showing a 25ft+ root they pulled out in 2023.