Roto-Rooter Home - Roto-Rooter of Northern Michigan

Amber C. - Great service and very knowledgeable staff! I set up an appointment online (very easy to do) I received a confirmation call the day of. Chris arrived promptly and was fantastic! He was able to take care of our issue and explained what was happening. I would highly recommend this compnay!

Nancy F. - Excellent, personal, professional service! Thank you, thank you very much!

John T. - Great technicians, very friendly and courteous and their weekend emergency charge is quite frankly much less than I expected. They help you out in a bad situation and prove stellar service.

Charles T. - Outstanding service. Tim was my technician. He was very courteous and friendly and took the time to explain what his thoughts were regarding all the lines running between our house and septic system. We watched together as he ran a camera through the main pipes and joints between the tanks. He quickly identified and fixed the problem and then cleaned up afterward. Very high tech and professional.

Pati W. - Good job Matt! In and out in minutes. No muss no fuss.

Long Lake Marina - How refreshing to work with a service company that follows through with their commitments. They were very polite and efficient during the entire process, which BTW was completed within 24 hours of my initial call. Wes was very good and it shows that he really enjoys his work and the company he works for. A BIG thank you and I will be sure to pass along a good word. D. Clemens Lake Ann, MI.

Milton W. - Great service......and trust worthy.

Elizabeth V. - Wes was very friendly, and I know that he had a busy day today but still managed to squeeze Us in at the very last second! We totally use these guys again if I need it (lol hopefully I don't).

John R. - Great customer service and commitment to see the job through to the successful end.

Jeff H. - Fast and friendly. Great value too.

Kelly J. - Greg Clark was great! Super professional and explained the process all the way through. I will definitely call RRTVC back when I need them again.

Polly R. - I had an excellent experience with Roto-Rooter. Matt arrived even earlier than expected and solved the problem.He was very knowledgeable and thorough. I would definitely use this company again.

Cory R. - Technician showed up on time determined the problem and scheduled the pumper truck who came shortly after to pump the septic tank. It’s refreshing to have one company that can do it all!

Nina F. - Thank you Greg Clark!!

Teresa L. - We had a real mess and he came right away. Thank you! We plan to set up a reoccurring appointment to avoid future disasters.

Roger C. - Called at 9am on a Sunday....they were there shortly after.

Dustin Y. - Service man was extremely professional and helpful. They were to the house and fixed the problem within hours of calling.

Deb D. - Matt Ohlert was professional and quickly solved my clogged pipes. Thanks.

James G. - Tim Grimm was very quick at arriving and did a good job at removing the blockage. Would use again if needed.

Justin Z. - Tim Grimm was professional and did a quality job.

Randy P. - Excellent service! Would recommend to anybody.

Samantha S. - Responded very fast and fixed the problem fast! So happy with the amazing service I got from roto-rooter. They are awesome! Our technician was Greg Clark, and he did a fantastic job.

Mason P. - Alex was great, willing to educate and deal with me watching over his shoulder, friendly and knowledgeable. Oh yea he got the job done and fast.

Jeannette E. - Tim and Alex handled a same-day appointment that I assumed would take hours and in maybe 20 minutes.

Mike J. - Tim was fast, thorough and professional! He did an excellent job for us! 🙂

Terry H. - Roto-Rooter was punctual and professional. They came with everything they needed and fixed the problem while here. The price was what we would expect. I would recommend Roto-Rooter.

Tom F. - Greg showed up promptly at the time he estimated and did a fantastic job with the work he performed to get our home back in order.

Lisa M. - The technicians were knowledgeable, professional, trustworthy, and courteous. They helped us with every request made and were willing to go out of their way to do so. Thank you for the great service!

Betsy S. - Great job Alex!

Karen G. - We experienced a flooded basement due to a blocked septic drain. I was able to schedule an immediate on-line appointment easily, which was followed up by a verifying phone call. Alex Zak arrived on time and was able to deal with our situation quickly and professionally. He also installed an access port so that next time this service is required, the lower level toilet will not have to be removed. Overall pleased with this experience. Thank you!

Samantha S. - Greg was great! He came within an hour of when I called.

Charles G. - Tim was our technician. He was knowledgable, professional, and found the source of the problem in quick time. Well done!

John S. - Tim was very friendly and yet professional & very careful to take all ‘virus’ precautions AND here within an hour of our call for help!!

Nana - They were prompt, polite, professional. I would highly recommend them!

David C. - Alex was prompt, efficient & knowledgeable. He quickly replaced our 100 year old drainage trap and pipes and got the laundry sink working.

Holly G. - Chris was amazing! He was prompt, considerate and professional. Also, during this unprecedented time he took precautions that made me feel reassured. Thanks Chris!

Chandler M. - Greg was fantastic! Very nice guy, prompt and solved our issue quickly. I’ve used TC Roto Rooter 3 times now for different issues and they’re always fair, prompt and a pleasure to work with. Highly recommend.

Justin P. - Our tech Matt was great. Showed up on time and was very friendly. Took care of the issue in our sink very fast. Thank you!

Bill T. - Johnny did a very good job Thanks for the good work.

Rachel G. - Alex was here right on time and got right to work on our clogged sink. He was also training a new person (sorry, I forgot his name) which is always good to see. They solved our issue quickly and he was happy to answer all my questions so we can try to avoid this in the future. In this weird time for our world it was nice to have such fast, friendly service so something that needed repair.

Nick M. - Very clear results , and very friendly and easy to work with.

David S. - Do not think of Roto-Rooter as just a drain cleaning business. Their master plumbers have done great work for me with plumbing repairs/projects.

Buddy S. - Wes and Greg are great! I have a couple of properties that they have done several jobs on and they always do a great job. I wouldn't think of calling anyone else!

Stephanie W. - I love using Roto-Rooter. They send you a text with a picture of the technician who will be showing up. They call if they are going to be a little late. They text/call when on they are on the way. And the do a great job when they are here. Thank you for the quick service.

David D. - Our service person Alex showed up on time, explained what he was doing and showed what was being pulled out of drain. I would highly recommend.

Matt G. - Awesome job. Johnny was professional knew exactly what he was doing which made me feel confident as a customer that I had made the right choice by calling Roto-Rooter. Will call again and recommend to others.

Faye E. - Very knowledgeable; Alex shared camera image of tree root blockage around pipe leading into tank. Alex had to call & get another piece of equipment to remove the roots. He was very polite & took the time to explain what he was doing. I would not hesitate to recommend your company & especially Alex to my friends or neighbors.

Patty M. - Matt an his helper, (didn't catch the name) were awesome. Professional, Great Quality an Friendly. You will have all our business from now on.

Kayla P. - Our technician was Tom Jamieson. He was very professional. I received a text with a picture of him stating that he's on his way. Very polite and pretty thorough with the job. After I received an email of pictures of what he has done and how much I paid. Will choose them over and over.

Nathaniel J. - Responsive and Dispatched a worker immediately. Johnny Wilkerson was the servicer and did a great job.

Andrea Y. - What a wonderful, terrific company! With sewage backing up into both bathrooms, I called about 6:30 am and they had someone here by 7:30. Before it was over, there were two trucks and three guys here for over an hour, Up on the roof, down in the crawl space and in the yard over and over again. One gentleman, Tom, was here until 2:30 in the afternoon. They did not give up until they had fully diagnosed and repaired the problem. The most amazing part, other than their tenacity, is the bill.... my expectation was three times the amount I was charged. I was shocked and delighted!

Kimberly D. - I have an older home and have used them repeatedly!

Matthew B. - Matt O. was great. So professional and really patient with the kids who wanted to know everything that he was doing. Great workmanship.

Matt H. - Wes showed up on time and was polite and professional. He was able to diagnose the problem and have it fixed all within a 20 minute time frame. I will always call Roto-Rooter for any plumbing issue I have.

Diane B. - Today and yesterdays visit were great. Both of the people that came was very professional and respectful. I would refer your company to all of my family and friends.

Brandon J. - After I called around to companies that were closer to my location and told I would be waiting 2 days or more for a technician I tried Roto-Rooter. Even though I was on the far edge of their service territory they were able to have a technician on site within a few hours. The service and technician were great. Fast, knowledgeable and had our problem solved in less than an hour. The technician even made suggestions on how I could stop the problem from happening again and made recommendations on how to best do it myself. Highly recommend.

Nancy A. - Very Happy with service!

Colleen H. - Awesome Crew very Nice .Definitely would Recommend Them.

Leanne D. - Spencer was professional, prompt and excellent in his work. He was able to clear the drain quickly and was careful to take precautions to prevent a mess. I will certainly refer him in the future!

Shirley A. - Very good and prompt service. Greg knew what he was doing and we are pleased with his work.

Aaron F. - Had a clogged toilet which turned into sewage leak in utility room. First time homeowner and this was first issue - called Roto-Rooter of Northern Michigan and they were in my driveway in under 45 minutes. Received a text saying who was on their way with a professional headshot picture so I knew who was coming which was comforting because this was at 11pm. Alex Zak from Roto-Rooter was awesome. Diagnosed the problem in minutes, had the parts on hand to fix it and did great work. Highly recommend 11/10!

Susie S. - Stacy made the appointment and was very helpful. She also stayed in contact with me the day of the service since the timeframe needed adjusting. Matt and his sidekick were pleasant and professional. The two sinks were unclogged and working again in a very short amount of time.

Andrew H. - They're very prompt tending to your needs. Always a friendly staff.

Ally B. - Tim Grimm was knowledgeable and helpful, quick work too.

Loominator24 - We had water backing up into our basement from the main drain and Chris with Roto Rooter came within an hour! Very responsive and quick service. We couldn’t be happier. Will definitely recommend.

Glenn C. - The people of Roto-Rooter in Traverse City are always polite and friendly. They do their job with confidence and concern for your home. I use them every year for scheduled maintenance on my rental home.

James F. - Greg was very thorough and an excellent problem solver. He was efficient, analyzed the issues and was persistent in his approach. Thank you Greg.

Andrew W. - Greg did a fantastic job. Fast, friendly, and knows what he is going. Highly recommend.

Sue K. - We always use them. In town drains get tree roots in them and need cleaning out periodically. Roto rooter is fast and efficient. Thanks.

Micki B. - We had a clogged pipe somewhere and we called Roto Rooter. Alex and his team came out, diagnosed the problem in about 15 minutes and we found out our septic needed to be pumped. I thought we had to schedule it and Alex said his company does it and he called...lo and behold Johnny was on his way thing 20 minutes! We were very impressed with the professionalism, the experience and the speed at which this was done, not to mention it came in much cheaper than we thought (VERY THANKFUL). We would highly recommend Roto Rooter!